Haselwood Auto Group
  • Bremerton, WA, USA
  • DOE
  • Hourly
  • Full Time

Medical/dental/vision, 401(k) with employer match, paid vacations and holidays

Haselwood Auto Group is currently seeking a Parts Counterperson to help meet the demand of our continually-growing customer base. The Parts Counterperson is the face of the parts department, by greeting customers and providing responsive and professional service to meet their needs. We are seeking a candidate who strives to create remarkable experiences for our customers.

The ideal candidate possesses:

  • Previous Customer Service Experience required
  • Experience with Parts, inventory management and logistics preferred
  • Ability to utilize computer software including but not limited to Microsoft Office Suite and Inventory Management Software

Duties include but are not limited to:

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Reviews body shop estimates.
  • Pulls and fills orders from stock. Sets up orders for daily shipment, delivery, or pick-up.
  • Communicate with shop regarding ordering and parts arrival.
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
  • Replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Processes payments and refunds for customers.
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Keeps front and rear counter areas clean and uncluttered.
  • Participates with the parts manager in maintaining a lost sales tracking program.

Haselwood Auto Group offers an excellent benefit package including medical/dental/vision, 401(k) with employer match, paid vacations and holidays!

If you are interested in this position, submit an application today!

All employees are subject to pre-employment drug tests and background checks as allowed per federal guidelines.

Haselwood Auto Group
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