Haselwood Auto Group
  • Bremerton, WA, USA
  • DOE
  • Hourly
  • Full Time

Do you enjoy working with people and have a passion for customer service? We are looking to add a Quality Assurance Manger to our team. The Quality Assurance Manager works at the heart of the dealership with customers wanting to upgrade their vehicles.

The Quality Assurance Manager's main responsibility is concluding if a customer is eligible for a vehicle upgrade, and connecting with the customer to discuss a potential upgrade. This position requires strong customer service skills and as well as sales ability.

Job duties for this position include, but are not limited to the following:

  • Assess the daily service department schedule to determine individuals who are eligible for vehicle upgrades
  • Engage with 100 percent of your customers, whether they are eligible for an upgrade offer or not
  • Responsible for educating customers on the trade-in value and incentives available to them
  • Connect the customer with an available Salesperson when an upgrade is wanted
  • Responsible for representing the dealership with the highest level of professionalism, while providing prompt and responsive customer service
  • Treat all customers with respect, while maintaining strict confidentiality with customer information

West Hills Auto Group is quickly expanding and has broken volume sales records each month while anticipating a continual increase in car sales. Come work for a family owned business that has been active in the community for decades. We offer paid training and a consistent schedule.

Candidates must be able to pass a drug screen and National Criminal Background Check

Haselwood Auto Group
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